Specialist Support Coordination

A participant facing eviction. A person cycling between hospital and unstable housing. A support arrangement that has broken down and left someone without care. A participant being taken advantage of by the people meant to be supporting them. Funding that has run out with eleven months of plan remaining.

These situations have something in common. They need someone who can hold several failing systems at once, write to a standard that a delegate will act on, and keep working when the situation gets worse before it gets better.

Specialist Support Coordination is meant to be delivered by a practitioner with relevant expertise. Our director is an Accredited Social Worker practising in acute inpatient psychiatric care, with a Master of Social Work.

That matters in a specific way. NDIA delegates frequently set aside excellent allied health reports because the report describes function without drawing the inferential line to why coordination is required. We write that link explicitly. We synthesise clinical evidence into documents a delegate can act on, and that is the difference between a Change of Circumstances that succeeds and one that goes nowhere.

We manage crises rather than describe them. We build the evidence case for the funding a person actually needs. We hold providers to account, including formally where required. We coordinate across health, housing, justice and mental health systems at the same time.

Specialist Support Coordination is funded from Capacity Building at the NDIS price limit. All NDIS supports are GST-free under section 38-38 of the GST Act.

We work with plan-managed and self-managed participants. We work in English, Hindi and Nepali.

We work across Greater Sydney. See the areas we serve.

Vitalya is led by Ashish Sharma, an Accredited Social Worker with the Australian Association of Social Workers and a Master of Social Work, currently practising in acute inpatient psychiatric care.