Liverpool
Liverpool has around 200,000 residents and one of the highest proportions of culturally and linguistically diverse residents in Sydney. More than a third of South Western Sydney residents come from a CALD background, compared with roughly a quarter across New South Wales.
Overview
We coordinate across Liverpool, Casula, Green Valley, Miller, Ashcroft, Sadleir, Cabramatta, Canley Vale and Moorebank.
What we see
Coordination here is frequently the first time anyone has explained the scheme to a family in a language they use at home. Interpreters help, but a coordinator who speaks the language directly gets to the real problem faster. We work in Hindi and Nepali as well as English.
Liverpool also has a large refugee-background population, and trauma changes how people experience NDIS processes. Assessments ask people to describe their worst functioning to a stranger, repeatedly. That is difficult for anyone and harder for someone whose history includes persecution.
Local knowledge
Liverpool Hospital houses one of the state’s brain injury rehabilitation units. Participants leaving brain injury rehabilitation often have significant funding and no active implementation, and the delay shows up as a longer stay or a readmission. We work in that window.
In Liverpool we provide support coordination, specialist support coordination and psychosocial recovery coaching.
Working with Vitalya
We never coordinate and deliver direct supports for the same participant. No conflicts of interest, ever. We work with plan-managed and self-managed participants. Coordination is available in English, Hindi and Nepali. All NDIS supports are GST-free under section 38-38 of the GST Act.
No. VII. The next step.
Same business day response on every referral. Plan managed and self managed welcome across Sydney. The form takes three minutes.
Acknowledgement of Country.
Vitalya operates on the lands of the Garigal people of the Eora Nation. We acknowledge the Traditional Custodians of Country throughout Australia and recognise their continuing connection to land, waters, and community. We pay our respects to Elders past and present, and extend that respect to all Aboriginal and Torres Strait Islander people who engage with our practice.